现代电梯的电梯实时维护服务已覆盖超过4万台

日前，现代电梯的电梯实时维护服务已覆盖超过4万台，约占公司维修的16万台电梯中的25％。

代电梯的电梯实时维护服务（HRTS）可以快速响应电梯的故障。附在电梯上的传感器将主要部件的运行状态和状况信息传达给现代客户服务中心（HCCC），其中包括自动提交报告，无接触响应及分配维护工程师处理故障。

此外，HRTS还可以让客户预订详细检查的时间，比如电梯使用率较低的夜间，从而按照新冠肺炎疫情期间的要求，避免面对面接触的同时对故障进行彻底检查。法律上也允许每两个月和每个季度进行一次现场检查。此外，通过采用预防性方法，对行进距离、行进频率和故障记录进行大数据分析，以最大程度地减少故障，从而延长电梯使用寿命并对其进行有效管理。

HYUNDAI HRTS FOR UNTACT MAINTENANCE SURPASSES 40 THOUSAND UNITS

Hyundai Elevator’s Hyundai Real Time Service (HRTS) for untact maintenance of elevators surpassed 40 thousand units. This number accounts for 25% of the total 160 thousand elevators maintained by the company.

The HRTS is a service that enables quick response to malfunctions in elevators. A sensor attached to elevators communicates the operation status and conditions of major components to the Hyundai Customer Care Center (HCCC), and the service involves the automatic filing of reports, untact response, and dispatch of maintenance engineers upon malfunctions.

In addition, detailed inspection can be conducted during hours selected by clients, such as nighttime when usage rate is low, enabling thorough inspection without the need for on-site visits where face to face contact is avoided due to COVID-19. Bimonthly and quarterly on-site inspection is also legally permitted. Also, by minimizing malfunctions through preventative methods of conducting big data analysis on travel distance, travel frequency, and malfunction records, product life extension and efficient management of elevators are made possible.